Abstract

Bandung is one of the destinations of tourist in Indonesia, especially in the Heritage area which is a historical tourist
destination. Jalan Braga has an important role in the development of the city of Bandung, since the Dutch occupation in
Indonesia, Jalan Braga has been used as a protocol road in the city of Bandung. It makes the Jalan Braga sidewalk
have an important role for the satisfaction of pedestrian, especially domestic and foreign tourists. The purpose of this
study is to find out how the level of pedestrian satisfaction is based on a comparison between the value of perceptions
and expectations of the quality of the elements forming the sidewalks of Jalan Braga, Bandung. This research is a
descriptive study with a quantitative approach and uses the Accidential Sampling method in selecting respondents. The
main data of collection method is done by the intercept method. The benefits of this research are to gain knowledge
about the sidewalk-forming elements that can provide value for comfort and satisfaction for pedestrians. Therefore the
Government of Bandung City can provide optimal facilities for pedestrians. This can encourage and increase the
number of pedestrians in the city of Bandung, especially on Jalan Braga which is used as a tourist destination