PENGUKURAN KINERJA DENGAN METODE PERFORMANCE PRISM
DOI:
https://doi.org/10.34010/iqe.v9i1.4307Abstract
In this study, performance measurement was carried out using the Performance Prism method. The choice of the Performance Prism method was chosen because this method can show various sides that support the progress of the company. This measurement is carried out to improve business strategy and make improvements to existing stakeholders. The stakeholders in this research are consumers, suppliers and labor stakeholders. After knowing the stakeholders involved, determine the KPIs that will be the performance indicators for each stakeholder. Perform weighting using the AHP method assisted by expert choice software. Prioritize KPIs that have the highest weight and use scoring with the OMAX method and the Traffic Light System. KPIs that fall into the red zone are KPIs that need to be corrected immediately. KPIs that fall into the yellow zone are considered to be in the sufficient category and KPIs that are included in the green zone are KPIs that are classified as good.
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