Consumer Satisfaction and Consumer Loyalty Analysis (Case Study of Rama Palu). JURISMA : Jurnal Riset Bisnis & Manajemen, [S. l.], v. 3, n. 1, 2017. DOI: 10.34010/jurisma.v3i1.403. Disponível em: https://ojs.unikom.ac.id/index.php/jurisma/article/view/403. Acesso em: 13 may. 2025.