An examination of the effects of Internet banking, CRM, and product excellence on customer loyalty at State-owned Islamic Bank located in Central Java. Jurnal Ilmu Keuangan dan Perbankan (JIKA), [S. l.], v. 13, n. 2, p. 243–256, 2024. DOI: 10.34010/jika.v13i2.12713. Disponível em: https://ojs.unikom.ac.id/index.php/jika/article/view/12713. Acesso em: 21 apr. 2025.