Examining the Impact of the Internet of Things Tourism Industry in Vietnam
DOI:
https://doi.org/10.34010/injuratech.v4i1.14873Keywords:
IoT, Smart Tourism, Tourism ExperienceAbstract
Internet of Things (IoT) is one of the outstanding achievements of the 4.0 technology revolution. The application of this technology is being used by many industries to improve work efficiency and save costs during operation. The Vietnamese tourism industry is currently gradually applying IoT in its operations, especially after the Covid-19 pandemic. Therefore, this article aims to provide a document to assess the impacts and trends in tourism when applying IoT. This technology helps to thoroughly solve the diverse experiences of the tourism industry in Vietnam. It acts as a thread to sew the pieces of information together to provide tourists with complete and detailed information
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Amer, M., & Alqhtani, A. (2019). IoT applications in smart hotels. International Journal of Internet of Things and Web Services, 6.
Buhalis, D., & Amaranggana, A. (2013). Smart tourism destinations. In Information and communication technologies in tourism 2014: Proceedings of the international conference in Dublin, Ireland, January 21-24, 2014 (pp. 553-564). Springer International Publishing.
Brown, R. W., & Haslett, A. M. (2018). U.S. Patent Application No. 15/552,087.
Chen, M. M., Murphy, H. C., & Knecht, S. (2016). An importance performance analysis of smartphone applications for hotel chains. Journal of hospitality and tourism management, 29, 69-79.
Chui, M., Loffler, M., & Roberts, R. (2010). The internet of things. McKinsey Global Institute. Diachuk, M. (2018). Benefits of Using IoT in Healthcare‒DZone IoT. dzone. com.
Gomez-Oliva, A., Alvarado-Uribe, J., Parra-Meroño, M. C., & Jara, A. J. (2019). Transforming communication channels to the co-creation and diffusion of intangible heritage in smart tourism destination: Creation and testing in ceutí (spain). Sustainability, 11(14), 3848.
Gretzel, U., Sigala, M., Xiang, Z., & Koo, C. (2015). Smart tourism: foundations and developments. Electronic markets, 25, 179-188.
Li, S., Xu, L. D., & Zhao, S. (2015). The internet of things: a survey. Information systems frontiers, 17, 243-259.
Lin, Y. (2011, December). The application of the Internet of things in Hainan tourism scenic spot. In 2011 seventh international conference on computational intelligence and security (pp. 1549-1553). IEEE.
Mingjun, W., Zhen, Y., Wei, Z., Xishang, D., Xiaofei, Y., Chenggang, S., ... & Jinghai, H. (2012, October). A research on experimental system for Internet of things major and application project. In 2012 3rd international conference on system science, engineering design and manufacturing informatization (Vol. 1, pp. 261-263). IEEE.
Nunberg, G. (2012). The advent of the internet.
Ordóñez, M. D., Gómez, A., Ruiz, M., Ortells, J. M., Niemi-Hugaerts, H., Juiz, C., ... & Butler, T. A. (2022). IoT technologies and applications in tourism and travel industries. In Internet of Things–The call of the edge (pp. 341-360). River publishers.
Qader, I. A., Khatibi, A., Azam, S. F., & Tham, J. (2023). OPTIMIZING OPERATIONAL EXCELLENCE: A TOTAL QUALITY MANAGEMENT APPROACH TO ENHANCE ORGANIZATIONAL PERFORMANCE AT ABU DHABI AIRPORT COMPANY. Journal of Research Administration, 5(2), 10815-10831.
Perera, C., Liu, C. H., & Jayawardena, S. (2015). The emerging internet of things marketplace from an industrial perspective: A survey. IEEE transactions on emerging topics in computing, 3(4), 585-598.
Rose, D. (2014). Enchanted objects: Design, human desire, and the Internet of things. Simon and Schuster.
Ting, D., & Ting, D. (2017). Hilton and Marriott turn to the internet of things to transform the hotel room experience. Skift. Retrieved November, 6, 2022.
Thakkar, D. (2017). Top five biometrics: face, fingerprint, iris, palm and voice. URL: https://www. bayometric. com/biometrics-face-finger-iris-palm-voice/.
Vanolo, A. (2014). Smartmentality: The smart city as disciplinary strategy. Urban studies, 51(5), 883-898.
Verma, A., & Shukla, V. (2019, February). Analyzing the influence of IoT in Tourism Industry. In Proceedings of international conference on sustainable computing in science, technology and management (SUSCOM), Amity University Rajasthan, Jaipur-India.
Verma, A., Shukla, V. K., & Sharma, R. (2021). Convergence of IOT in tourism industry: a pragmatic analysis. In Journal of Physics: Conference Series (Vol. 1714, No. 1, p. 012037). IOP Publishing.
Zhou, W., Jia, Y., Peng, A., Zhang, Y., & Liu, P. (2018). The effect of IoT new features on security and privacy: New threats, existing solutions, and challenges yet to be solved. IEEE Internet of things Journal, 6(2), 1606-1616.
Wang, D., Li, X. R., & Li, Y. (2013). China's “smart tourism destination” initiative: A taste of the service- dominant logic. Journal of Destination Marketing & Management, 2(2), 59-61.
Wu, X. (2017). Smart tourism based on internet of things. Revista de la Facultad de Ingenieria, 32(10), 66- 170
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2025-03-18
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Examining the Impact of the Internet of Things Tourism Industry in Vietnam. (2025). International Journal of Research and Applied Technology (INJURATECH), 5(1), 25-33. https://doi.org/10.34010/injuratech.v4i1.14873
