Analysis of Customer Reviews Using Multinomial Naïve Bayes Classifier with Lexicon-Based and TF-IDF at Formaggio Coffee and Resto. aisthebest [Internet]. 2022 Sep. 30 [cited 2025 Apr. 26];7(1):76-90. Available from: https://ojs.unikom.ac.id/index.php/aisthebest/article/view/7072