Saepulrohman, Acep, Sudin Saepudin, and Dudih Gustian. 2021. “Sentiment Analysis of Whatsapp Application User Satisfaction Using the Naive Bayes Algorithm and Support Vector Machine”. @is The Best : Accounting Information Systems and Information Technology Business Enterprise 6 (2), 91-105. https://doi.org/10.34010/aisthebest.v6i2.4919.