Analysis of Customer Reviews Using Multinomial Naïve Bayes Classifier with Lexicon-Based and TF-IDF at Formaggio Coffee and Resto. @is The Best : Accounting Information Systems and Information Technology Business Enterprise, [S. l.], v. 7, n. 1, p. 76–90, 2022. DOI: 10.34010/aisthebest.v7i1.7072. Disponível em: https://ojs.unikom.ac.id/index.php/aisthebest/article/view/7072. Acesso em: 26 apr. 2025.