Sentiment Analysis of Whatsapp Application User Satisfaction Using the Naive Bayes Algorithm and Support Vector Machine. @is The Best : Accounting Information Systems and Information Technology Business Enterprise, [S. l.], v. 6, n. 2, p. 91–105, 2021. DOI: 10.34010/aisthebest.v6i2.4919. Disponível em: https://ojs.unikom.ac.id/index.php/aisthebest/article/view/4919. Acesso em: 21 apr. 2025.