@article{Anggina_Setiawan_Bachtiar_2022, title={Analysis of Customer Reviews Using Multinomial Naïve Bayes Classifier with Lexicon-Based and TF-IDF at Formaggio Coffee and Resto}, volume={7}, url={https://ojs.unikom.ac.id/index.php/aisthebest/article/view/7072}, DOI={10.34010/aisthebest.v7i1.7072}, number={1}, journal={@is The Best : Accounting Information Systems and Information Technology Business Enterprise}, author={Anggina, Sarah and Setiawan, Nanang and Bachtiar, Fitra}, year={2022}, month={Sep.}, pages={76-90} }