Jurnal Agregasi : Aksi Reformasi Government dalam Demokrasi

Forecasting Policy Of Public Sector Services After The Moving Of The Nation's Capital: A Study On Dpmptsp Dki Jakarta

Rizka Hanandy — 2024-06-29

This article aims to provide a forecasting policy for the relocation of the National Capital and the existence of the Draft Law (RUU) for the Special Region of Jakarta (DKJ) on public sector services in Jakarta. Using a case study at the Jakarta Investment and One-Stop Integrated Services (DPMPTSP), this research uses William N. Dunn's (2018) policy forecasting framework and Menezes et al. (2022) public service assessment indicators to forecast future public services. Different from previous forecasting policy research, this study uses a comprehensive operationalization concept with a mix of a forecasting policy framework and public service assessment indicators. A qualitative approach was used in data collection and analysis through document study, secondary data, and literature review. The research results show that based on current conditions, DPMPTSP Jakarta is projected to provide optimal public services in the future, particularly regarding service quality and user satisfaction. However, on the other hand, the challenges faced are also increasingly complex, especially in optimizing the user's experience and providing an integrated database, especially between relevant sectoral agencies.

Indonesian Government’s Cooperative Relationship With South Korea Through Digital Diplomacy

Achmad Alfaron Alamsyah — 2024-06-29

Communication between countries is carried out by the government itself, and Indonesia in international cooperation communicates between countries, one of which is with South Korea. The current development of digitalization and the impact of the pandemic have made drastic developments in communication. Where initially communication was carried out face-to-face and then switched to using virtual meetings, one of which Indonesia did through Virtual Business Matching (VBM). VBM is a government effort in communicating between countries in terms of trade to increase its exports. So it is necessary to analyze how VBM can be used by the Indonesian government through the concept of digital diplomacy. This paper uses a descriptive-analytical approach with qualitative methods. The results obtained are that VBM can be a digital tool for Indonesian diplomacy in communicating with other countries in an effort to fulfill or pursue the country's interests in the international arena. The advantages of VBM can cut costs and time and effectively bring together both parties between Indonesia and South Korea.

Keywords: Virtual Business Matching, Digital diplomacy, Indonesia, South Korea